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How Odoo Fixes eCommerce Inventory, Orders, and Delivery Ops: A Fresh Veggie Business Story

Customer Success Story

Balutedar, a fresh vegetable business, was founded by Ajit Shinde, who procures vegetables directly from farmers and delivers them to customers through their e-commerce store. Their business model addresses two key points: minimizing waste by knowing customer demand a day in advance and digitizing operations with Odoo to reduce delivery and processing time. They currently serve over 2500 customers.

Before Odoo, Balutedar faced challenges with their website, which was initially built on GoDaddy. They frequently needed technical help due to GoDaddy's technical functionalities. They also used Shopify for e-commerce but found it difficult. Updating reports, prices, pictures, and product information was challenging.

Their search for an alternative led them to consider Zoho and Odoo. While Zoho, being an Indian company, was initially considered, they couldn't get a contact number despite multiple emails. Odoo, however, responded quickly, providing a sales person's number after just two emails, which built their confidence in Odoo's customer support.

With Odoo, they built their entire website using its easy drag-and-drop function. Tasks that previously took 1-2 hours can now be completed in 5 minutes, and they can manage their business from a mobile device instead of needing a laptop. A major reason for choosing Odoo was its affordability, which was crucial for their daily cash and carry business that already required significant capital investment. Odoo has given them the confidence to expand their company's vision and mission by 25 times.


Odoo's impact on operations?

Odoo has had a significant impact on Balutedar's operations. The speaker states that Odoo helped digitize their entire operations, leading to a reduction in delivery and processing time.

Building and updating their e-commerce website became much easier due to Odoo's drag-and-drop functionality. The founder and his wife built the entire website themselves.


Tasks that previously took one to two hours can now be completed in five minutes.


The founder can now manage the business and its operations from his mobile device, eliminating the need to carry a laptop.


Managing operational tasks such as taking reports, updating prices, updating pictures, and updating product information became "very easy."


The customer support provided by Odoo also boosted their confidence in using the platform.


How does Odoo improve delivery times?


The speaker states that Odoo has helped digitize their entire operations, which has resulted in a significant reduction in delivery time and processing time.


What operational shifts did Odoo enable?


Odoo enabled several key operational shifts for Balutedar:


Digitization of Operations: The entire operations were digitized with Odoo, significantly reducing delivery and processing times for orders.


Streamlined Website Management: Building and managing the website became much easier with Odoo's drag-and-drop functionality, allowing the founder and his wife to create and update the website themselves.


Increased Efficiency in Daily Tasks: Tasks that previously took 1-2 hours could now be completed in 5 minutes.


Mobile Accessibility: The founder can now manage all operations from his mobile phone, eliminating the need to carry a laptop.


Simplified Reporting and Updates: Taking reports, updating prices, pictures, and product information became very easy.


What was the primary Odoo selection criterion?

The primary criterion for selecting Odoo was the price of the software. The speaker mentions that it was "very suitable" for their small business and that they couldn't afford to spend a lot on software, especially since they had already invested significant capital in their daily cash and carry fruits and vegetable business.


How Odoo changed business vision?

The speaker states that Odoo gave him the confidence to expand his company's vision and mission by 25 times.


How does Balutedar benefit consumers?

Balutedar benefits consumers by providing them with fresh vegetables at reasonable rates. The company procures vegetables directly from farmers and delivers them to customers.


What made Odoo E-Commerce website building easier?

Odoo made website building easier because it is an easy drag-and-drop function, which allowed the founder and his wife to build the entire website themselves. This eliminated the technical difficulties they faced with their previous platform, GoDaddy.


What was the primary Odoo selection criterion?


The primary criterion for selecting Odoo was the price of the software. The speaker mentions that it was "very suitable" for their small business and that they couldn't afford to spend a lot on software, especially since they had already invested significant capital in their daily cash and carry fruits and vegetable business.









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