Odoo ERP Frequently Asked Questions
Clear Answers to the Most Common Questions About Odoo ERP Implementation, Features, and Benefits.
Odoo is a suite of open-source business applications that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, and more.
Odoo offers a free Community version and a paid Enterprise version. The Community version has limited features compared to the Enterprise edition.
The Enterprise version includes additional modules, mobile support, studio app, cloud hosting, version upgrades, and functional support from Odoo S.A.
Odoo supports both cloud (Odoo Online/Odoo.sh) and on-premise deployments, depending on your needs.
Yes, Odoo is scalable and used by small startups to large enterprises.
Yes, Odoo is highly customizable. As Odoo Partners, we can tailor modules to fit your specific workflows.
Odoo follows industry best practices for data security, including HTTPS, two-factor authentication, and regular security updates.
Yes, Odoo has tools and features to help ensure GDPR compliance.
Odoo serves industries like manufacturing, retail, wholesale, services, healthcare, construction, and education, among others.
Yes. Odoo has many pre-built connectors and allows for custom API integrations with third-party software like Shopify, Magento, PayPal, and more.
Core modules include CRM, Sales, Invoicing, Accounting, Inventory, Manufacturing, HR, Project, Helpdesk, and more.
Yes, the Odoo mobile app is available for iOS and Android and supports many Enterprise features.
Yes, Odoo supports multi-company, multi-currency, and multi-language environments.
Yes, Odoo has a full HR suite including recruitment, employee management, payroll (in some countries), leaves, and appraisals.
Yes, Odoo has a built-in eCommerce module integrated with inventory, payments, and CRM.
Yes, Odoo has an integrated POS module that works online and offline.
Yes, Odoo has Kanban-style project management with task tracking, timesheets, and collaboration tools.
Yes, Odoo has a robust MRP module with BoM, routing, work orders, and quality checks.
Yes, Odoo Inventory supports multiple warehouses, locations, stock rules, and advanced operations.
Yes, Odoo supports barcode scanning in inventory and POS operations.
Odoo Enterprise is priced per user, per month, plus cost for additional apps. Pricing varies depending on hosting and implementation scope.
The license includes software access, security updates, version upgrades, and support from Odoo S.A.
Odoo charges per user and per app. Some apps are free, while others require a fee.
Costs can include licensing, hosting, implementation, customization, training, and ongoing support.
Yes, you can start small and scale up users or modules as your business grows.
Implementation time depends on complexity but typically ranges from a few weeks to several months.
We follow a phased approach: Requirement gathering → Gap analysis → Configuration → Customization → Testing → Training → Go-live → Support.
Yes, we offer comprehensive training for users, admins, and developers.
Absolutely. We handle data migration from legacy systems, Excel, or third-party ERPs.
Yes. As Odoo Partners, we can develop fully custom modules based on your needs.
Yes, we offer AMC (Annual Maintenance Contracts), ticket-based support, and ongoing SLA-based assistance.
Yes, we assist with migrating from older versions of Odoo to the latest stable release.
We use Agile for flexibility, but can adapt to client-specific project management preferences.
Yes, we provide personalized Odoo demos based on your business needs.
You can start with just the modules you need and expand later.
Yes, the Community version is open source, and you can modify it freely.
Odoo is primarily developed in Python and uses PostgreSQL for its database.
Yes, Odoo can be hosted on-premise or on a private cloud.
Requirements vary by user count and module use. We can help assess the ideal configuration.
Yes, Odoo offers a robust XML-RPC and JSON-RPC API for integration with other tools.
As certified Odoo Partners, we provide expert implementation, faster issue resolution, official Odoo support access, and certified developers.
Yes, we are an official Odoo Partner, recognized for our implementation expertise.
Yes, we provide a free initial consultation to understand your business needs and suggest the best Odoo solution.
Yes, we provide services for both Community and Enterprise editions.
Yes, it is possible to migrate from Community to Enterprise with minimal disruption.
We use tools like Jira, Trello, Slack, and email for transparent, continuous communication.
We offer hourly, monthly, and annual support plans depending on your needs.
We’ve served clients across various sectors. We can share case studies relevant to your industry upon request.
Our team supports English and [insert any additional languages you support].
Contact us for a discovery session. We’ll understand your needs, propose a tailored plan, and provide a demo and quotation.